Published 4/2025
MP4 | Video: h264, 1280×720 | Audio: AAC, 44.1 KHz, 2 Ch
What you’ll learn
How to legally structure your IT MSP business (Sole Proprietorship vs. LLC)
Business categorization based on employee numbers and revenue size
Finding your niche in the IT services market
Best practices for customer service and client management
The importance of outsourcing and how to leverage external support
Selecting the right tools and software for business operations
Defining service offerings and structuring MSP pricing models
Creating service tiers to cater to different customer needs
Developing service expectations and client agreements
Requirements
Basic understanding of IT concepts and services.
Interest in entrepreneurship and business development.
A computer with internet access for research.
Willingness to learn about business structuring, pricing models, and client management.
Description
Who this course is for
Have experience in IT and want to transition into business ownership.
Are new to entrepreneurship and need a step-by-step guide to setting up an MSP.
Want to learn how to structure, operate, and scale an IT service business.
Are looking for guidance on pricing models, service offerings, and customer management.
